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The Gartner Magic Quadrant for Content Services Platform, 2020 is available. Alfresco Digital Business Platform has been named leader, as well as Hyland, which has just completed the acquisition of Alfresco. Gartner defines a content services platform (CSP) as the foundational component in an organization for the management and utilization of content. CSPs provide a...
Over three years ago, AIIM introduced the concept of Intelligent Information Management, or IIM, and began researching the connections between IIM and Digital Transformation. The definition of Intelligent Information Management is a set of processes and underlying technology solutions that enable organizations to manage their data. IIM refers to how both content and data are managed...
The teleconferencing company Zoom has seen a massive increase in profits and has doubled its annual sales forecast, driven by a surge in users as more people work from home and connect with friends online during the coronavirus crisis. (Source – Zoom booms as teleconferencing company profits from coronavirus crisis – The Guardian) There is enough...
Insurance is a highly competitive business and everyday insurers are faced with an ever-growing volume and variety of information distributed across multiple locations, systems, and platforms. Every day more data — including new claims, policy changes, detailed financial information, and other business communications — enter the system. In the new era of intelligent information management,...
The GDPR requirements are quite popular now. The hype is real, as much as the penalties if you don’t comply with it. In the previous article, “When technology meets regulation (GDPR) – part I“, by showing you a demonstration to secure your information under the General Data Protection Regulation, we have anticipated how the GDPR...
The short answer is yes. Organizations do still waste valuable time every day due to broken processes. No matter the cause, the amount of time wasted in futile searching for vital information is enormous, leading to staggering costs to the enterprise. In this article, we would like to take an analytical approach, by reading through...
To cope with overwhelming increases in documents, emails, and other communications, more and more organizations are embracing a structured, centralized approach, such as Content Service Platforms, such as Alfresco. Many collaboration platforms fail because business users are presented with a default layout that is neither configured to their needs nor reveals many of the offers that the platform can...
One employee can waste up to 10 hours a month on document inefficiencies. Working on incorrect or outdated files, wasting time searching for documents or looking for the right version, and generating duplication, those behaviors decrease dramatically the productivity and increase the operational costs. Challenges that most probably your company is facing, just right now....
In today’s world, there is a proliferation of documents and organizations have huge amounts of content that is poorly managed—or not managed at all. Documents are on shared drives, emails, and different and multiple Content Services Platforms or portable devices. Employees struggle to find what they are searching for, decreasing their productivity and increasing their inefficiency....
Announcing a new product is always exciting, but still, people may be skeptical and when they read this kind of article, most of them are looking for a simple answer to the following question: is your product solving my problem? Going directly to the point, if you struggle all the time to find the right...